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Help

Help - How to order online:

Ordering is easy, once you have selected the product you wish to purchase just click on the "add to basket" button.
Once you have finished choosing you can view your purchase list by clicking on the "view basket" button.

All buttons relating to purchase and 'your basket' are located in the top right hand side of the window.
When you are ready to purchase click on the "checkout" button, you will then be asked for your name, billing address, contact number and delivery address.

Payment will be via PAYPAL, so if you have not already registered please do so.

Paying by PAYPAL means your credit/debit details do not get passed to us so is more secure.

Postage & Packaging: MAINLAND U.K. ONLY!

Orders up to the value of £5.00 will be charged a £3.49 postage fee. Items will be sent via Royal Mail 1st class post.

Orders valued between £5.01 and £9.99 will be charged a £4.49 postage fee. Items will be sent via Royal Mail 1st class post.

Orders valued  over £10.00 will be sent via a courier service on a 'THREE/FIVE working day (72/120 hours) delivery' where available or by Royal Mail 1st class recorded delivery or by Royal Mail Special Delivery service and charged a £7.99 fee. Mainland UK only.

(Does not include Scottish islands,Isle of Man,Isle of Wight,Channel Islands,Northern Island etc.,), and subject to the following exceptions: JE, GY, ZE, BT, IM, KW, IV and HS postcodes.

Please note if no one is at the delivery address a card will be left to contact the Courier/Royal Mail to arrange a re-delivery or pick up from a depot.

Items requiring a signature on delivery will not be left!

 If you are not sure, please contact us to check!

For deliveries OUTSIDE MAINLAND UK, the postage cost will be added on at checkout on a per item basis.

If you are ordering several items please contact us first and we can send you a revised payment amount!

Please note deliveries will be by STANDARD AIRMAIL and will include if required a full customs declaration of value!

Please note due to U.S. Customs clearance delays for packages from the U.K. of 6 weeks or more we may no longer ship to the U.S.A. so check before ordering!

Items sent via courier cannot be sent to PO BOX addresses.

Please fill in the rest of the purchase procedure information i.e. once you click on "submit order" button you will be transferred to our secure server to enter your payment info. Please note "by clicking the submit button" you agree to our terms and conditions, and that you are making an offer to purchase goods which, if accepted by us, will result in a binding contract.

Your order will be processed and a confirmation of your order details will be e-mailed to you.

Please note that we may email you with news, information & special offers from time to time. If you do not wish us to do so, you can send us an email at any time to ask us to UNSUBSCRIBE!